AARP's BankSafe Program

BankSafe Initiative

Free Training for NAIFA Members

Previously created for employees of banks and credit unions, AARP has adapted the program to agents & advisors understanding that we're often the first line of protection to spot financial exploitation and adhere to the highest code of ethics.

The total training time is only 60 minutes and includes five modules:

Understanding Exploitation
Recognize the Red Flags
Stand Up and Speak Out
Reporting and Activating a Network of Support
Next Steps

Once you have completed the training, you can apply for yourself (independent) or your firm/company to receive a seal of verification.To maintain your verification, you will need to repeat the training on an annual basis.

Again, this is of no cost to NAIFA members.

Empower Staff and Fight Financial Exploitation

With the average victim losing $120,000, prevention of financial exploitation is critical to AARP’s mission to empower people to choose how they live as they age. BankSafe meets this need by conducting research into consumer insights, facilitating partnerships between the aging network and the financial industry, and developing the innovative BankSafe training platform to help financial professionals identify and stop suspected exploitation.

AARP’s BankSafe training combines industry knowledge and experience with a state-of-the-art, online learning experience. AARP worked with more than 2,000 financial industry professionals to develop the training platform’s content and interactive scenarios. The platform is one of few designed specifically for frontline staff, supervisors, financial advisors and compliance officers.

Users learn how to identify potential financial exploitation and take the right actions to stop it. In fact, researchers from Virginia Tech Center for Gerontology found that employees trained with AARP BankSafe were able to save an average of 12 times more money per employee from financial exploitation than employees trained with other methods. To learn more, please read the full report or report summary.